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FAQs
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Medical and Prescription Drug Plan (PHBP)
- I don’t understand the difference between generic, Plan-preferred brand-name and non-preferred brand-name drugs.
- How much is my prescription drug co-pay under the PHBP Prescription Drug Plan?
- Do I need to pre-certify in order to receive prescription drug benefits?
- What drugs are not covered under the Prescription Drug Plan?
- Do I need to use the Express Scripts by Mail service?
- Does the list of maintenance medications ever change?
- How do I know what my co-pay will be for an expense covered by the PHBP Medical Plan?
- Do the PHBP Medical Plan co-pays apply if I use an out-of-network (non-MagnaCare) provider?
- What services require pre-certification through MagnaCare?
- What do I do if I need to go to the Emergency Room?
- Under the PHBP Medical Plan, what happens if the hospital does not pre-certify my admission?
- My MagnaCare doctor visit was covered by the Plan, but MagnaCare denied the lab bill. Why did that happen and what should I do?
- What are the co-payments for physical therapy claims?
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General
- How do I change my address?
- How do I change my beneficiary on file with JIB?
- Where do I send employment verification request?
- I would like to change my contribution to 401k Plan or Roth, what form do I have to complete?
- I’m interested in the wellness program, who do I contact?
- I lost my JIB Employee ID card, what do I do?
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Medical and Prescription Drug Plan (PHBP)
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